It depends on where you're located! Orders are processed within 24-48 hours and will take 5-7 business days to arrive. Delivery and tracking details will be provided in your confirmation email.
Please note: during times of high order volume, processing and shipping times may be delayed.
We use USPS, FedEx and UPS.
We don't offer international shipping options at this time but stay tuned for when OTM goes global!
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly at firstname.lastname@example.org and we’ll take you through the process.
We don't offer bag customizations at this time but stay tuned for future updates!
We're happy to help! You can contact us directly at email@example.com.