It depends on where you're located! Orders are processed within 24-48 hours and will take 5-7 business days to arrive. Delivery and tracking details will be provided in your confirmation email.

Please note: during times of high order volume, processing and shipping times may be delayed.

We use USPS, FedEx and UPS.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly at concierge@otmcollection.com and we’ll take you through the process.